We don't take on too much work at a time, we have finite resources and are realistic about what can be achieved. We prefer to have fewer satisfied customers than more customers on a long order book.
We don't stall and wait for our clients to direct us. We like to progress on as many fronts as we can and you can be sure you will hear from us if something is preventing from doing so.
We don't keep adding to the remit and expanding timescales. We make every effort to honour the scope and deadlines we agree with you.
We don't do convenient fiction, we tell the truth as soon as we are aware of it. If something is either not working or not possible, we will flag it up promptly.